Key holding and alarm response in Glasgow
Activations are attended by SIA licensed officers, not by your staff. Keys are held in secure, anonymised storage under a documented chain of custody, and every attendance produces a written report. Available 24 hours a day across Glasgow and the surrounding area.
Your staff are removed from the response
Sending an employee to an activation alone, at night, is a lone working risk your organisation carries and is difficult to defend if something goes wrong. Our officers attend in their place, deployed in pairs where the risk assessment requires it. They complete a full internal and external inspection, secure the premises, and confirm the outcome to you once the site is resolved.
Documented key custody
Keys are held in a coded, tamper evident cabinet and carry no address or identifying marks, so a misplaced key does not compromise the premises. Every issue and return is signed and time stamped, and access is restricted to named officers. Where an incident requires it, we arrange lock replacement.
Evidence, not reassurance
Each callout is documented: activation time, time of arrival, findings, supporting photographs, action taken and final outcome. Attendance by police or alarm engineers is recorded alongside it. The result is a record you can put in front of an insurer or a loss adjuster rather than a verbal account after the fact.
What is included
- Secure, anonymised key storage with signed custody records
- Alarm activation response, 24 hours a day
- Full internal and external inspection on attendance
- Premises made secure before officers stand down
- Scheduled lock and unlock to an agreed timetable
- Escorted access for your staff on early opens and late locks
- Written report and photographs after every attendance
- Liaison with police, alarm receiving centres and engineers
Where we cover
We are based at Newton Place in Glasgow city centre and cover the whole city and the surrounding area, including the city centre, Merchant City, the West End, Paisley, East Kilbride, Hamilton and Clydebank. We also travel further across Scotland for events and contracts, so ask us wherever the job is.
From first call to officers on site
Four steps, and you know exactly what happens at each one before you commit to anything.
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01
Site survey
We attend your premises, assess the risk properly and put a written proposal in front of you. No quote is issued from a phone call and a postcode.
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02
Agreed procedures
Alarm zones, escalation contacts, access arrangements and reporting requirements are documented and signed off before an officer sets foot on site.
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03
Officers assigned
A named team is allocated to your contract and briefed on your site file, so the people attending know the building before their first shift.
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04
Ongoing reporting
Written records after every attendance, reviewed with you at agreed intervals and retained for the life of the contract.
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Tell us about your venue, site or event and we will come back to you. If it is urgent, call us, we answer 24/7.
Our Glasgow office
Office 1, Technology House
9 Newton Place
Glasgow, G3 7PR