Glasgow based · 20+ years' experience · SIA licensed · All first aid certified

Reception and front of house security in Glasgow

Reception is the first impression a visitor forms and the final control point before your building. Our front of house officers cover both jobs: a professional, welcoming desk, and controlled authorisation over who proceeds beyond it.

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Reception security officer at a Glasgow front desk

A front desk, not a checkpoint

Reception officers deal with your clients, candidates and deliveries all day. Ours are uniformed, well spoken and trained to greet people properly while still running sign in, badge issue and escorting to the standard your access policy requires. Visitors are received properly, and no one proceeds beyond reception unchallenged.

Joined up with the rest of your security

Reception is where most incidents start, whether that is an unhappy visitor, a tailgating attempt or a delivery that should not be accepted. Our officers work on radio with any patrol or guarding team on site, log what happens, and escalate to your facilities contact with a clear written record rather than a verbal handover.

What is included

SIA licensed, vetted and uniformed front of house officers
Visitor sign in, badge issue and escorting
Access control and tailgating prevention
Deliveries, post and contractor sign in
Switchboard and enquiry handling where required
Daily occurrence book and incident reporting
Radio communication with on site security
Certified first aiders on the desk

Where we cover

We are based at Newton Place in Glasgow city centre and cover the whole city and the surrounding area, including the city centre, Merchant City, the West End, Paisley, East Kilbride, Hamilton and Clydebank. We also travel further across Scotland for events and contracts, so ask us wherever the job is.

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How it works

From first call to officers on site

Four steps, and you know exactly what happens at each one before you commit to anything.

01
Site survey

We attend your premises, assess the risk properly and put a written proposal in front of you. No quote is issued from a phone call and a postcode.
02
Agreed procedures

Alarm zones, escalation contacts, access arrangements and reporting requirements are documented and signed off before an officer sets foot on site.
03
Officers assigned

A named team is allocated to your contract and briefed on your site file, so the people attending know the building before their first shift.
04
Ongoing reporting

Written records after every attendance, reviewed with you at agreed intervals and retained for the life of the contract.