Glasgow based · 20+ years' experience · SIA licensed · All first aid certified

Retail security officers in Glasgow

Retail loss is not just stock. It is staff who do not feel safe on shift and customers who stop coming back. Our retail officers give Glasgow stores a visible deterrent and a calm, trained response when something does happen.

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Retail security officer in a Glasgow store

Deterrence on the floor

A uniformed officer at the door changes behaviour before anything is taken. Ours stay approachable and help customers as well as watching the floor, because an officer who is talking to shoppers is also the one who notices what is off. We cover city centre stores, retail parks and shopping centres across Glasgow.

Backing your staff up

Retail staff should never be the ones confronting a thief. Our officers handle incidents, detentions and police handover to the correct procedure, monitor CCTV where you want it covered, and write it up afterwards so you have what you need for prosecution or for your insurer.

What is included

SIA licensed, vetted and uniformed retail officers
Store entrance deterrence and floor walking
Store detective and plain clothes cover on request
CCTV monitoring where required
Incident handling, detention and police handover
Anti social behaviour management
Body worn cameras and written incident reports
Certified first aiders in store

Where we cover

We are based at Newton Place in Glasgow city centre and cover the whole city and the surrounding area, including the city centre, Merchant City, the West End, Paisley, East Kilbride, Hamilton and Clydebank. We also travel further across Scotland for events and contracts, so ask us wherever the job is.

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How it works

From first call to officers on site

Four steps, and you know exactly what happens at each one before you commit to anything.

01
Site survey

We attend your premises, assess the risk properly and put a written proposal in front of you. No quote is issued from a phone call and a postcode.
02
Agreed procedures

Alarm zones, escalation contacts, access arrangements and reporting requirements are documented and signed off before an officer sets foot on site.
03
Officers assigned

A named team is allocated to your contract and briefed on your site file, so the people attending know the building before their first shift.
04
Ongoing reporting

Written records after every attendance, reviewed with you at agreed intervals and retained for the life of the contract.